Book Reviews Archive
First, Break All the Rules – What the World’s Greatest Managers Do Differently by Marcus Buckingham and Curt Coffman What do the world’s best managers do? Why are their business units so profitable and productive? How do they keep employee turnover low and customer satisfaction high? The answers come to us from two massive studies
Have you ever made a snap judgment or assessment about a person or a situation and been right? Have you ever just known that something was about to happen moments before it actually did? Conventional wisdom suggests that our judgments are better when we have all the facts at our disposal, and have time to
Are you a self-employed consultant or entrepreneur who absolutely LOVES your work, but dreads the thought of having to go out and find more clients? If so, rest assured that you are not alone. Going out on your own can be a scary proposition. You’ve boldly decided to shed your safety blanket — that steady
Whether you are a fundraising professional hoping to get a large donation from a skeptical prospect, a manager needing employee buy-in for a large project, or a parent trying to get his two year old off to bed, the ability to get a “yes” may seem to require a bit of luck. However, according to
Should I wear the red tie or the yellow tie? Should I order the chicken or the fish? Should I use my inheritance to re-enter the stock market, or pay down my mortgage? To be human is to be endlessly jostled by choice. And many of the decisions we make are earnest business. Particularly in
Whether challenged with taking on a startup, turning a business around, or inheriting a high-performing unit, a new leader’s success or failure is determined within the first 90 days on the job. New leaders are expected to hit the ground running. Unfortunately many of them are left to sink or swim in this critical period.
Hundred Percenters, Challenge Your Employees to Give It Their All and They’ll Give You Even More by Mark Murphy Mark Murphy is all about tough love in the workplace. For him, traditional business goal-setting techniques are just not hard enough, employee annual appraisals don’t work, and most exit interviews and employee surveys are a waste
A doctor, lawyer or accountant. To this day, that’s still what most well-meaning parents encourage their kids to be when they grow up. But are they right? Not according to Daniel H. Pink. Pink is a leading thinker on issues of business and technology whose articles have appeared in countless publications, including the New York
Influencer The Power to Change Anything by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler Whether you’re a CEO, a parent, or just someone who wants to make a difference, you probably wish you had more influence in your life. The truth is we all want to be more influential. Hardly a
Just Listen, Discover the Secret of Getting Through to Absolutely Everyone by Mark Goulston Although he might not admit it — he seems a modest type — Mark Goulston knows more than just about anyone else about getting through to people. Not only is he a practicing psychiatrist, a personal counselor and an expert at